Policy version: June 2021

www.alfiremovals.co.uk (our website) is provided by Alfi Removals Limited trading as Alfi Removals (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website or other communication methods , such as email or telephone. This means we are the organisation that is legally responsible for deciding how and for what purposes your personal data is used by the business, Alfi Removals Limited.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your engagement with our business.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals in the European Economic Area (EEA).

Given the nature of our website and our business generally we expect to collect information about you ONLY for our legitimate interests, meaning where we have a business or commercial reason to collect personal data, such as to allow us to provide the removal services to you. We will only keep the information for as long as we need it in order to provide our service to you or have another legitimate reason to keep it, such as for regulatory or legal reasons. We collect the data through your use of our website booking forms or when you make a booking with us over the phone or by email. We do not share your personal data with any other business or organisation. We do not transfer your dat outside of the UK and EEA. We promise to keep your data secure while we have it.

This privacy policy relates to your use of our website and data collected by us through our communications with you by phone, email, post or social media.

The personal data we collect about you will include your name, address(es) (if applicable) and details of the removal job we have been engaged by you to do.

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it.

We may change this privacy policy from time to time—when we make significant changes we will take steps to inform you, for example via a prominent link to a description of those changes on our website for a reasonable period or by other means, such as email.

We do not use Cookies on our website to collect any personal data.

You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are shown below: